After Sales Services
With the investment in your new laser processing system, you will receive tailor-made services at LASERPLUSS. We impart knowledge that enables your employees optimal, safe operation of the machine, as well as services that ensure your machine availability and ensure greater planning reliability with fixed prices.
- Online support for immediate help
- Faster service in case of need
- Plannable maintenance costs
- Ensuring that your laser system stays productive and retains its value
Your new system arrives after successfully passing a full quality check. After that, our technical staff can perform fast, trouble-free commissioning at your site.
Our specialists hold the first training as part of commissioning. You learn what you need to know to get optimal results and ensure your system's long service life. More in-depth training programs perfect your skills and expand your performance range.
Use our moduar training concept to extend your employees' knowledge to ensure efficient work processes and increase productivity. The training is practical and teaches the best possible handling of the laser systems. Training courses take place directly on the systems and are taught by our experts.
The various training levels withmodularly constructed units aways focus on your system and your requirements. Completely individualized training is also possible after a needs analysis. It can focus on various topics, such as machine operation, maintenance or software.
Laserpluss machines are built to be reliable and meet premium standards. However, if the need arises, Laserpluss is a strong partner at your side. Our service technicians offer you the best possible support on site or by remote maintanance - flexibly, quickly and all over the world.
To be sure that your laser systems are always optimally used. Laserpluss offers various service packages at fixed prices. Fixed annual rates allow you to plan your maintenance and operating costs. The offerings range from expanded call availability in the event of malfunction to full-service agreemants that cover a necessary inventory of replacement parts, maintenance services, and more.
The service hotline is your direct connection to technical customer service. When you need service, we decide wether our remote maintenance can help, or whether to deploy a service technician. Service packages provide an expanded service hotline.